Sidewalk Repair at 815 Buckingham Pl
A tree appears to be growing out of the middle of the sidewalk on Cooper Lane near Buckingham Place. Currently serves as a trip hazard and makes the sidewalk unsafe to pass with dogs/children.
OPEN
12 days ago
#23-00036805
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Sidewalk Repair at 2933 E Martin Luther King Jr Blvd
The sidewalk in this area is very overgrown with grass and dirt. Hard to navigate
OPEN
12 days ago
#23-00035670
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Sidewalk Repair at 4507 Beaver Creek Dr
OPEN
about 1 month ago
#22-00472396
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Sidewalk Repair at 1501 Mearns Meadow Blvd
Large bump
OPEN
Work in Progress. - Completed. Class: SR Created By: ROBERSONB Log Type: WORK Summary: SR Resolved Details This SR has been in the system past it's 90 Days initial ticket has been resolved. -
about 1 month ago
#22-00233487
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Sidewalk Repair at 1900 Woodland Ave
OPEN
Work in Progress. - Completed. Class: WORKORDER Created By: ROBERSONB Log Type: WORK Summary: Completed Details Removed broken Pieces of concrete no hazard. -
2 months ago
#22-00447001
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Sidewalk Repair at 10109 Chestnut Ridge Rd
2 Sidewalk cement slabs as they traverse the property line between 10109 and 10113 Chestnut Ridge Rd were removed during utility repair well over a year ago. Loose pea Gravel and what looks like oil and or road tar were placed in the void...
CLOSED
Completed. From: Martinez, Adriana
Sent: Thursday, April 25, 2019 10:06 AM
To: 'fkilleavy@msn.com'
Subject: Thank you for contacting City of Austin, Street & Bridge
Operations
Hello, Mr. Killeavy:
Thank you for contacting Public Works Department, Street & Bridge
Operations, regarding CSR # 19-00109197. We generated work order number
19-130547 in reference to your citizen inquiry on a timeframe for final
restoration of the concrete sidewalk repair at 10109 Chestnut Ridge Rd. We
confirmed that Austin Water has submitted Ticket # 18-318502 for the permanent
repair. At this time, it is currently under review to be expedited. Our current
estimated time for expedited requests for final restoration is 8-12 weeks,
weather permitting. If it any time the current damages become a hazard to the
public, please contact me directly or our dispatch staff so we can ensure our
maintenance crew responds accordingly and make the area safe.
If you have any questions
or concerns, please don��t hesitate to reach out. We appreciate your patience
and understanding as we are working towards resolving your request.
Thank you,
Adriana Martinez
Customer Service Representative
Street & Bridge Operations
Public Works Department
Office | (512) 974-7076 | Email | adriana.martinez@austintexas.gov
This email and any files transmitted with it are
confidential and intended solely for the use of the individual or entity to
whom they are addressed. If you have received this email in error please notify
the system manager. This message contains confidential information and is
intended only for the individual named. If you are not the named addressee you
should not disseminate, distribute or copy this e-mail. Please notify the
sender immediately by e-mail if you have received this e-mail by mistake and
delete this e-mail from your system.
. -
about 3 years ago
#19-00109197
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Sidewalk Repair at 1846 Rogge Ln
SW cut corner needs to be repaired (uneven and loose
CLOSED
Completed. We
received your request and confirmed that Austin Water has submitted Ticket # 18-472155
for the permanent repair. At this time, it has been assigned to our inspector
to complete their assessment and submitting their measurements for the
permanent repairs. Please allow 2-4 months for the permanent repairs to be
completed, weather permitting.
If you have any questions or concerns, please contact the division��s customer
service representative, Adriana Martinez, either by phone (512)974-7076 or by
e-mail adriana.martinez@austintexas.gov
Thank you. -
over 2 years ago
#18-00420328
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Sidewalk Repair at 800 Highland Ave
Caller stated that the sidewalk was previously broken and then filled with black tar and it is unacceptable and is wanting someone to go out to fix it. Caller would like a callback regarding the issue.
CLOSED
Completed. We��ve
received your request and confirmed that Austin Water has submitted Ticket # 18-441520
for the permanent repair. At this time, it has been assigned to our inspector
to complete their assessment and submitting their measurements for the
permanent repairs. If you have any questions or concerns, please contact the
division��s customer service representative, Adriana Martinez, either by phone
(512)974-7076 or by e-mail adriana.martinez@austintexas.gov
Thank you. -
over 2 years ago
#18-00412399
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Sidewalk Repair at 4200 Bowstring Cv
The asphalt patch is only a temporary fix. This is not correcting the sinking sidewalk issue.
CLOSED
Completed. From: Martinez, Adriana
Sent: Wednesday, June 13, 2018 1:44 PM
To: 'annette.espinoza@ey.com'
Subject: Thank you for contacting City of Austin, Street & Bridge
Operations
Hello, Annette Espinoza:
We��ve received your request regarding the sidewalk repair at 4200
Bowstring Cove. We��ve generated reference number 18-220264 with
our department for your records. Upon review, it has been confirmed that the
cause of the elevation of the sidewalk is from weathering, which is beyond our
control. At this time, since this is not caused by a utility repair, it has
been added to the sidewalk maintenance list. Unfortunately, we do not have an
estimated time frame for repair as it has been suspended due to funding. Once
we receive this funding at an unknown date, we will begin to work on our
maintenance list and proceed on the requests in the order in which they were
received in.
Please know we
acknowledge your concerns and have documented this for future reference. In the
event that the sidewalk in question increases elevation, creating a trip
hazard, please contact me as soon as possible so that I may have the sidewalk
maintained for safety purposes. If you have any additional questions or
concerns, please feel free to contact me as I will be more than happy to assist
you.
Thank you,
Adriana Martinez
Customer Service Representative
Street & Bridge Operations
Public Works Department
Office | (512) 974-7076 | Email | adriana.martinez@austintexas.gov
This email and any files transmitted with it are
confidential and intended solely for the use of the individual or entity to
whom they are addressed. If you have received this email in error please notify
the system manager. This message contains confidential information and is
intended only for the individual named. If you are not the named addressee you
should not disseminate, distribute or copy this e-mail. Please notify the
sender immediately by e-mail if you have received this e-mail by mistake and
delete this e-mail from your system.
. -
over 2 years ago
#18-00174061
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Sidewalk Repair at 2632 Ridgepoint Dr
received via 311 email
Hi -The Sidewalk in-front of our both of our Driveway's have extensive cracks and damage, Im looking to have this replaced or fixed. House of Torment 2632 Ridgepoint Dr Austin TX 78754. Please advise the next steps...
CLOSED
Completed. From: Martinez, Adriana
Sent: Thursday, March 23, 2017 3:27 PM
To: 'glenn.lenard@13thfloormail.com'
Subject: An update on your request: CSR 17-00043071
Good afternoon, Mr. Lenard:
My name is Adriana
Martinez and I am a customer service representative working with City of
Austin��s Street & Bridge Operations. I am writing this in response to your
request of a status update on the repairs at 2632
RIDGEPOINT DR, reference number 17-59370.
This request has been
added to our Master Repair List. At this time, the said list has been placed on
hold for further funding.
Per our policy, I have to
ask if this area is posing any type of hazard to the public. If so, I will
submit a request for our maintenance crew to respond and ensure that the area
is safe for the public.
Please let me know if you
have any further questions or concerns and I will be more than happy to assist
you.
Thank you,
Adriana Martinez
Customer Service Representative
Public Works Department
Street & Bridge Operations
Office | (512) 974-8777
| Email | adriana.martinez@austintexas.gov
. -
over 2 years ago
#17-00043071
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