Austin 311

View Requests - 52,921 found

Other at 2246 Guadalupe St << 311 Response: Thank you for contacting Austin 311. We are happy to place a request on your behalf for the timing issue for the signal at 2246 Guadalupe St. To do so, we need further information. Please resubmit your request with the fo... CLOSED Completed - Close SR. Thank you for contacting Austin 311. We are happy to place a request on your behalf for the timing issue for the signal at 2246 Guadalupe St. To do so, we need further information. Please resubmit your request with the following information: what is the nature of the timing issue (long wait time, short green, stuck on red, not enough pedestrian crossing time, etc. Is this problem habitual? If so, what time of day is the problem typically the worst? Are you traveling by motor vehicle or bicycle? You can also report this issue via phone by dialing 3-1-1 or calling 512-974-2000. We are available 24/7 via phone and all 'Other' Mobile App Requests will be reviewed within 24 hours. - 7 days ago #20-00058923
Other at 317 W 8 Th St << 311 Response: Thank you for contacting Austin 311. We appreciate you for taking the time to bring the issue with the Jump bicycle to our attention. Service Request number 20-000589434 has been submitted to Austin Transportation Shared... CLOSED Completed - Close SR. Thank you for contacting Austin 311. We appreciate you for taking the time to bring the issue with the Jump bicycle to our attention. Service Request number 20-000589434 has been submitted to Austin Transportation Shared Micromobility Services. The Transportation department will review this request within 2 business days. Please note, dock less scooter and bicycle issues should be reported using the Shared Micromobility SR under Mobility in the 311 mobile app. These requests get sent directly to Austin Transportation. If entered through the Other SR type the issue may not be reviewed for 24 hours. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and any email or Other SR mobile app submissions will be reviewed within 24 hours. - 7 days ago #20-00058934
Other at 11309 Robert Wooding Dr <<311 Response: Thank you for contacting Austin 311. Service Request 20-00059420 has been submitted to the Austin Police department for the loud noise at 11309 Robert Wooding Dr. Please allow up to 6 hours for the concern to be reviewed f... CLOSED Completed - Close SR. Thank you for contacting Austin 311. Service Request 20-00059420 has been submitted to the Austin Police department for the loud noise at 11309 Robert Wooding Dr. Please allow up to 6 hours for the concern to be reviewed for an officer to be notified. For a timelier response please contact Austin 311 via phone for afterhour noise complaints. If you have any other city related questions/concerns please feel free to contact Austin 311 via email, mobile app, or by dialing 512-974-2000 or 3-1-1. We are available via phone 24/7 and any email or other type mobile app service request submissions will be reviewed within 24 hours. - 7 days ago #20-00058922
Other at 605 W 38 Th St << 311 Response: Thank you for contacting Austin 311. We appreciate you for taking the time to bring the issue with the Jump bicycle to our attention. Service Request number 20-000589400 has been submitted to Austin Transportation Shared... CLOSED Completed - Close SR. Thank you for contacting Austin 311. We appreciate you for taking the time to bring the issue with the Jump bicycle to our attention. Service Request number 20-000589400 has been submitted to Austin Transportation Shared Micromobility Services. The Transportation department will review this request within 2 business days. Please note, dock less scooter and bicycle issues should be reported using the Shared Micromobility SR under Mobility in the 311 mobile app. These requests get sent directly to Austin Transportation. If entered through the Other SR type the issue may not be reviewed for 24 hours. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and any email or Other SR mobile app submissions will be reviewed within 24 hours. - 7 days ago #20-00058914
Other at 623 W 38 Th St << 311 Response: Thank you for contacting Austin 311. Your concerns of a damaged device have been forwarded to the Shared Micromobility Division of Austin Transportation Department via Service Request number 20-00059405. The Transportati... CLOSED Completed - Close SR. Thank you for contacting Austin 311. Your concerns of a damaged device have been forwarded to the Shared Micromobility Division of Austin Transportation Department via Service Request number 20-00059405. The Transportation department will review this request within 2 business days. - 8 days ago #20-00058899
Other at 2703 Guadalupe St <<311 Response: Thank you for contacting Austin 311. Service Request 20-00059403 was submitted to traffic signals for the streetlight timing along 29th and 27th street. Please allow up to 5 business days for this concern to be reviewed. I... CLOSED Completed - Close SR. Thank you for contacting Austin 311. Service Request 20-00059403 was submitted to traffic signals for the streetlight timing along 29th and 27th street. Please allow up to 5 business days for this concern to be reviewed. If you have any other city related questions/concerns please feel free to contact Austin 311 via email, mobile app, or by dialing 512-974-2000 or 3-1-1. We are available via phone 24/7 and any email or other type mobile app service request submissions will be reviewed within 24 hours. - 8 days ago #20-00058921
Other at 3715 Guadalupe St <<311 Response: Thank you for contacting Austin 311. Service Request 20-00059385 was submitted to the Transportation department for the uber bike at 3801 Guadalupe St. Please allow up to 2 business days for this concern to be reviewed. If... CLOSED Completed - Close SR. Thank you for contacting Austin 311. Service Request 20-00059385 was submitted to the Transportation department for the uber bike at 3801 Guadalupe St. Please allow up to 2 business days for this concern to be reviewed. If you have any other city related questions/concerns please feel free to contact Austin 311 via email, mobile app, or by dialing 512-974-2000 or 3-1-1. We are available via phone 24/7 and any email or other type mobile app service request submissions will be reviewed within 24 hours. - 8 days ago #20-00058900
Other at 623 W 38 Th St <<311 Response: Thank you for contacting Austin 311. Service Request 20-00059376 was submitted to the Transportation department for the malfunctioning uber bike at 623 W 38th St. Please allow up to 2 business days for this concern to be r... CLOSED Completed - Close SR. Thank you for contacting Austin 311. Service Request 20-00059376 was submitted to the Transportation department for the malfunctioning uber bike at 623 W 38th St. Please allow up to 2 business days for this concern to be reviewed. If you have any other city related questions/concerns please feel free to contact Austin 311 via email, mobile app, or by dialing 512-974-2000 or 3-1-1. We are available via phone 24/7 and any email or other type mobile app service request submissions will be reviewed within 24 hours. - 8 days ago #20-00058897
Other at 312 Kemp St << 311 Response: Thank you for contacting Austin 311. We understand the frustration with your neighbor's dog barking. Animal noise complaints must be filed through the City of Austin Municipal Court to receive any resolution. You would n... CLOSED Completed - Close SR. 311 Response: Thank you for contacting Austin 311. We understand the frustration with your neighbor's dog barking. Animal noise complaints must be filed through the City of Austin Municipal Court to receive any resolution. You would need to fill out the Citizen Complaint Form - Noisy Animal and turn it in. You may do so in person at the 2nd floor of the Municipal Court building at 700 E 7th Street, email the form to court@austintexas.gov or mail the form to P.O. Box 2135, Austin, TX 78768-2135. There are no fees associated with submitting a Citizen Complaint, it is merely an affidavit. If your main concern is the feral dogs, please respond back or call with additional information ( description of dog, location last seen loose, how many dogs and is the dog exhibiting aggressive behavior) so that we may enter in a loose dog request. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and any email or Other SR mobile app submissions will be reviewed within 24 hours.>>. - 8 days ago #20-00058890
Other at 1102 Baylor St <<311 Response: Thank you for contacting Austin 311. Service Request 20-00059370 has been submitted to Austin Code for the illegal dumping at 1102 Baylor St. A code officer and case number will be assigned within 5 business days. If you... CLOSED Completed - Close SR. Thank you for contacting Austin 311. Service Request 20-00059370 has been submitted to Austin Code for the illegal dumping at 1102 Baylor St. A code officer and case number will be assigned within 5 business days. If you have any questions about the code process please contact the Code Connect line at 512-974-2633, or their website at: https://citizenconnect-acd.austintexas.gov . For future purposes an explanation of what is being dumped will help the code officer in charge of the investigation. Please explain the illegal carport more. If you have any other city related questions/concerns please feel free to contact Austin 311 via email, mobile app, or by dialing 512-974-2000 or 3-1-1. We are available via phone 24/7 and any email or other type mobile app service request submissions will be reviewed within 24 hours. - 8 days ago #20-00058884

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