View Requests - 1,297 found
Flooding Past at 2202 W North Loop Blvd 2202 3 335
CLOSED
Referred to 311 For Further Review - Close SR. Class: SR Created By: CASTILLOE Log Type: CSR_FEEDBACK Summary: This is not a WPD issue, maybe Austin Water for the water leak or Tenants Council, Permitting? Details DetailsFlex NotesSR SLA (Due) Date/Time09/11/2023 11:59:08 AMWhat date did the flooding occur?08/08/2023 12:00:00 AMWhere did the flooding occur?Building/Residential - Private PropertyHow deep was the water?It didn't really rise but it did cover most of the floors.What is the estimated square footage?900 sqDescribe the problem in detail.Water wouldn't drain in the tub or in the toilet after flushing. It took about 10 minutes for the water to go down. After taking a shower water began rushing from the toilet, leaking through the walls into the hallway, bedroom closet, living room and 2nd bedroom. Water also leaked down to the 1st and 2nd floor apartments. Maintenace was able to vacuum the water up and dry the unit floors, but we are still worried about mold, mildew and the building structure as there was a lot of running water through the unit for about 25-30 minutes. We also had the outside roof/ceiling fall in on Monday Aug 7th. The building was built in 1960's so we are worried about the building structure that seems to be falling apart. We don't feel safe living there anymore.Closest intersection5156960AttachmentsDoc2_08102023120026.jpgDoc3_08102023120027.jpgDoc4_08102023120025.jpgDoc6_08102023120024.jpgScreenshot 2023-08-10 115832_08102023120029.jpgThis is not a WPD issue, maybe Austin Water for the water leak or Tenants Council, Permitting? -
7 months ago
#23-00378763
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Flooding Past at 13311 Burnet Rd
calling on behlf of the austin housing finance corp
CLOSED
Referred to Internal Workgroup. Class: SR Created By: DELEONF Log Type: REF_INTERNAL Summary: Investigation Details Flood detention pond and wet pond where flooding is occurring from next door is where the citizen states the water is comingfrom. Forwarding to ponds for investigation. -
7 months ago
#23-00357506
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Flooding Past at 1113 Mark St
CLOSED
Referred to Public Works - Close SR. Class: SR Created By: HERRERAJOS Log Type: REF_PWD Summary: Transfer. Details There is not storm drain inlets at this location, just a low spot on the road. Transfer to Street and Bridge. -
7 months ago
#23-00457447
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Flooding Past at 4811 West Park Dr
OPEN
Work in Progress. - Referred to Engineering -
7 months ago
#23-00438146
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Flooding Past at 1303 Allen Rd
Standing water after all decent amounts of rain, has been a problem for some time...
CLOSED
7 months ago
#23-00435941
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Flooding Past at 5009 Westfield Dr
CLOSED
Referred to 311 For Further Review - Close SR. Class: SR Created By: SOLISJO Log Type: CSR_FEEDBACK Summary: Investigation Details Watershed has investigated and has added photos to the CSR. Please transfer to Public Works Department to inspect the issue, there are low spots in the roadway and maybe an overlay can fix the issue. Please reach out to the citizen. -
7 months ago
#23-00431315
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Flooding Past at 12407 West Cow Path
Submitter entered incorrect SR# 23-00432073 via mobile app to Austin Public Works. Corrected SR# 23-00433868 has been entered to Austin Watershed Protection. Notes from submitter:
The street and sidewalk in front of my house are sinking (...
CLOSED
Referred to 311 For Further Review - Close SR. Class: SR Created By: SOLISJO Log Type: CSR_FEEDBACK Summary: Investigation Details Watershed has investigated, please transfer this to Austin Water Department with high priority. There is no storm drain infrastructure at this location, there may be underground water lines that are possibly failing and causing a sinkhole. Please have crews inspect. No action is needed from WPD. -
7 months ago
#23-00433868
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Flooding Past at 1198 San Bernard St
Caller is stating that there is some sort of drainage coming from the street into her driveway that is causing the water to collect water and as well the handicap sidewalk is full of water as well. It is also damaging the driveway as well.
CLOSED
Referred to 311 For Further Review - Close SR. Class: SR Created By: SOLISJO Log Type: CSR_FEEDBACK Summary: Investigation Details WPD has investigated and has added photos to this CSR. Please transfer this to Public Works Department, there was a recent overlay done at this location and due to that there is standing water in the roadway. Please send someone to investigate. -
7 months ago
#23-00425273
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Flooding Past at 3212 Hancock Dr
Flooding in front of 5100 Fairview drive every time it rains
OPEN
Work in Progress. -
7 months ago
#23-00430188
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Flooding Past at 703 Newman Dr
caller does not know the last time the store was flooded
CLOSED
Referred to 311 For Further Review - Close SR. Class: SR Created By: DELEONF Log Type: CSR_FEEDBACK Summary: Investigation Details Please forward to Street and Bridge to repave alleyway to alleviate runoff from storm water. Large potholes along right of way. Citizen and contractor think if street (alley)is repaved that would help with runoff.I've also sent flooding information to Watershed Engineering for further evaluation. Storm water runoff from lots behind building draining towards alleyway. Please update citizen with status. Thank you.I've added photo on attachment. -
8 months ago
#23-00398939
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