Austin 311

View Requests - 1,277 found

Flooding Past at 10200 Mystic Oaks Cir CLOSED Referred to 311 For Further Review - Close SR. Class: SR Created By: SOLISJO Log Type: CSR_FEEDBACK Summary: Investigation Details Please transfer to Development Services Department to inspect the pool it is still under construction and citizen believes this is the reasoning for the recent flooding to home. - 4 months ago #23-00259545
Flooding Past at 12205 Paloma Blanca Way Spanish Speaker: Reports issue with sidewalk reported in July 22(237259) and was referred to as Utility Cut(23-00271169) and now the lack of repair is causing his property to flood. The sidewalk is diverting water into his yard not dra... CLOSED Referred to 311 For Further Review - Close SR. Class: SR Created By: SOLISJO Log Type: CSR_FEEDBACK Summary: Investigation Details Please forward to Public Works department sidewalk group, Watershed has done their investigation, and this is due to a damaged sidewalk. Please have them contact citizen with update. - 4 months ago #23-00271190
Flooding Past at 8909 Milton Lease Dr Spanish Caller-not sure of date CLOSED No Action Needed - Close SR. Class: SR Created By: SOLISJO Log Type: NO_ACTION Summary: Investigation Details Watershed Protection has received your service request and the information you have provided has been reviewed by an investigator. The current condition has been documented and our department is continuing to evaluate this site. Thank you for providing the Watershed Protection Department valuable information about the condition of our Waterway. Standing water is a nuisance and not a flooding issue. - 4 months ago #23-00270905
Flooding Past at 2311 E 18 Th St CLOSED No Action Needed - Close SR. Class: SR Created By: JONESAL Log Type: NO_ACTION Summary: Investigation Details Broken sprinkler line at 2307 E. 18th was causing the excess running water across his neighbor'sproperty. The property owner was onsite and currently repairing the line. I knocked on complainant'sdoor and no answer. No action needed. - 4 months ago #23-00249729
Flooding Past at Spicewood Springs Rd & Old Lampasas Trl CLOSED No Action Needed - Close SR. Class: SR Created By: SOLISJO Log Type: NO_ACTION Summary: Investigation Details I went out to inspect and the water level was low, no water over the road at this time. - 5 months ago #23-00248938
Flooding Past at 5104 Aberdeen Dr Aberdeen Dam On Richmond Tributary Attention Jorge Morales Neglect, harassment, oppression by our local City of Austin government for years. Directed at me, my husband, and our family. CLOSED No Work Planned - Future Project - Close SR. Class: SR Created By: SOLISJO Log Type: FUTURE_PROJ Summary: Investigation Details A work order has been created for are field crews. - 5 months ago #23-00235782
Flooding Past at 5205 Rambling Range Caller is stating that 5204 Rambling range is being built is causing flooding and flooding debris into your driveway, yard and street. The road itself is made of mud. This runs straight across the street causing a lot of issues for the ro... CLOSED Referred to 311 For Further Review - Close SR. Class: SR Created By: SOLISJO Log Type: CSR_FEEDBACK Summary: Investigation Details Please transfer to Develpment Services Department, there is new construction at this location and their runoff is flooding the street and neighbor's yard. Please have investigator call citizen to discuss concerns. - 5 months ago #23-00236751
Flooding Past at 13021 Pond Springs Rd Street flooding on Pond Springs and Hunters Chase CLOSED 5 months ago #22-00404267
Flooding Past at 9502 North Creek Dr CLOSED Future Work Scheduled - Close SR. Class: WORKORDER Created By: HERNANDEZN Log Type: WORK Summary: Crew removed debri from culvert. Details Crew removed debri from culvert. - 5 months ago #23-00214275
Flooding Past at 12000 Cactus Bnd Received via Austin 311 Email Citizen's email: "The street 'Rambling Range' that intersects with Cactus Bend, was completely flooded. The street had a very high level of water that was coming from the retention pond's overflow pipe.... CLOSED Referred to 311 For Further Review - Close SR. Class: SR Created By: CASTILLOE Log Type: CSR_FEEDBACK Summary: forward to DSD EV Inspections? This is an active site so our group is unable to provide any informan Details DetailsReceived via Austin 311 Email Citizen's email: "The street 'Rambling Range' that intersects with Cactus Bend, was completely flooded. The street had a very high level of water that was coming from the retention pond's overflow pipe. I would have expected some flooding from amount of rainfall that we received, but this was an unprecedented amount of street flooding. The retention pond that is currently at the old 3M site (Duval road and North US 183) needs to be inspected to ensure it is working properly and not full of construction material and debris. A retention pond was gushing water from behind my house at 12000 Cactus Bend Austin TX. Apparently the retention pond was not properly handing the volume of water from the runoff. The runoff is from the parking lots of the old 3M Manufacturing site that was torn down and Riata Office buildings. There may be construction material in the retention pond that is causing the flooding issue. In years past the retention pond would slowly release the water, but last night the water from the retention pond was gushing from the 'overflow' pipe."4/24/23 -Inspector Bruce Jackson will investigate and report his findings.Flex NotesSR SLA (Due) Date/Time05/22/2023 12:21:28 PMWhat date did the flooding occur?04/20/2023 12:00:00 AMWhere did the flooding occur?StreetDescribe the problem in detail.The street 'Rambling Range' that intersects with Cactus Bend, was completely flooded. The street had a very high level of water that was coming from the retention pond's overflow pipe. I would have expected some flooding from amount of rainfall that we received, but this was an unprecedented amount of street flooding.Closest intersection5156383Update from Veronica Garza: Can you please forward this SR to DSD EV Inspections? This is an active site so our group is unable to provide any information. - 5 months ago #23-00210008

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