View Requests - 84,635 found

Other at 1013 S Congress Ave

<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00455826 has been forwarded to Austin Energy's Street Lighting Illumination Division for the street light issue at 1013 South Congress Avenue. The site will b...
CLOSED Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00455826 has been forwarded to Austin Energy's Street Lighting Illumination Division for the street light issue at 1013 South Congress Avenue. The site will be investigated within 3 business days. Length of time to repair depends on the problem. Most are repaired during the site visit. Please note, streetlight issues can be reported directly to Austin Energy Illumination by using the AE Street Light Issue - Address service request in the Austin 311 Mobile App. It is located under the header Signs, Lights & Traffic Signals. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. - over 1 year ago #22-00455691

Other at 1004 Terrell Hill Dr

<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00455824 has been forwarded to Public Works' Street and Bridge division for tree and bushes blocking the sidewalk causing obstruction at 1004 Terrell Hill Dr....
CLOSED Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00455824 has been forwarded to Public Works' Street and Bridge division for tree and bushes blocking the sidewalk causing obstruction at 1004 Terrell Hill Dr. An inspector will investigate the issue within 14 calendar days. Please allow for an additional 10 days for the concern to be addressed. If you have any other city related questions or concerns, please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. - over 1 year ago #22-00455588

Other at 4500 Burnet Rd

<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00455553 was forwarded to the Austin Transportation's Traffic Signal Division for the traffic signal concern at 4500 Burnet Road. A Traffic Signal Tech will e...
CLOSED Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00455553 was forwarded to the Austin Transportation's Traffic Signal Division for the traffic signal concern at 4500 Burnet Road. A Traffic Signal Tech will evaluate the request within 2-6 hours. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. - over 1 year ago #22-00455514

Other at 828 Gunter St

<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00455504 has been forwarded to APD Non-Emergency in order to address the homeless camp concern near 828 Gunter Street. If illegal drug use/sales are happening...
CLOSED Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00455504 has been forwarded to APD Non-Emergency in order to address the homeless camp concern near 828 Gunter Street. If illegal drug use/sales are happening right now, please contact 911. If you have witnessed a crime or have been a victim of a crime involving the homeless, please call us so that we may get you in contact with Austin Police non-emergency to make a police report. If you would like to call in a tip to the Narcotics/ Organized Crime Unit, please call 512-974-8600 Monday through Friday 8AM to 5PM. You can also leave a voicemail after hours. If you feel your street is unsafe, you can request extra police presence in the area by contacting the Austin Police District Representatives Office at 512-974-8106 Monday- Friday 7:00am - 5:00pm at. For more information about the City's homelessness initiative visit: www.austintexas.gov/homelessness. If you have any other city related questions or concerns, please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. - over 1 year ago #22-00455462

Other at 620 N Ih 35 Nb

<< 311 Response: Thank you for contacting Austin 311. This stretch of roadway is owned and maintained by the Texas Department of Transportation (TXDOT). We have reported the occupied encampment to the Austin Police District Representative...
CLOSED Service Request Submitted - Close SR. Thank you for contacting Austin 311. This stretch of roadway is owned and maintained by the Texas Department of Transportation (TXDOT). We have reported the occupied encampment to the Austin Police District Representatives Office via service request 22-00455445. If you would like to follow up, you can contact the Austin Police District Representative Office at (512-974-8106) Monday - Friday 8:00am-5:00pm. Homeless trash and debris on this section of roadway will be handled/ cleaned up by TXDOT. Homeless trash, maintenance and other issues can be called in to them directly at 512-832-7000. This is also the number you would need to call to follow up on TXDOT requests. You can also report this issue online by copy and pasting https://www.txdot.gov/about/contact-us/report-an-issue.html into your browser. If this is causing an immediate traffic hazard, please contact 911. If you have any other city related questions or concerns, please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. - over 1 year ago #22-00455424

Other at 803 E Cesar Chavez St

<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00455442 has been forwarded to APD Non-Emergency in order to address the homeless camp concern near 803 West Cesar Chavez Street. If you would like to follow...
CLOSED Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00455442 has been forwarded to APD Non-Emergency in order to address the homeless camp concern near 803 West Cesar Chavez Street. If you would like to follow up, you can contact the APD District Representative for this area: The office for this area is the Downtown Region 1 District Representative Office (George Sector). They can be reached at 512-974-3822 Monday - Friday 7am-4:30pm. For more information about the City's homelessness initiative, including outreach resources, visit: www.austintexas.gov/homelessness. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. - over 1 year ago #22-00455417

Other at 815 W Cesar Chavez St

<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00455435 has been forwarded to APD Non-Emergency in order to address the homeless camp concern near 815 West Cesar Chavez Street. If you would like to follow...
CLOSED Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00455435 has been forwarded to APD Non-Emergency in order to address the homeless camp concern near 815 West Cesar Chavez Street. If you would like to follow up, you can contact the APD District Representative for this area: The office for this area is the Downtown Region 1 District Representative Office (George Sector). They can be reached at 512-974-3822 Monday - Friday 7am-4:30pm. For more information about the City's homelessness initiative, including outreach resources, visit: www.austintexas.gov/homelessness. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. - over 1 year ago #22-00455409

Other at 802 E Cesar Chavez St

<<311 Response: Thank you for contacting Austin 311. Service request number 22-00455188 has been submitted to the appropriate City of Austin liaison for the request for the issue near 802 East Cesar Chavez Street. To follow-up on the requ...
CLOSED Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00455188 has been submitted to the appropriate City of Austin liaison for the request for the issue near 802 East Cesar Chavez Street. To follow-up on the request, please contact the Austin Police's Charlie (or Central East) District Representative Office at 512-974-8106 between the hours of 7:30am-4:30pm, Monday through Friday. For more information about the City's homelessness initiative visit: www.austintexas.gov/homelessness. If you have any further questions or concerns, please contact us at 3-1-1 or 512-974-2000. We are available 24 hours a day by phone for your convenience. Any email or 'Other' SR mobile app submissions will be reviewed within 24 hours. - over 1 year ago #22-00455153

Other at 4601 N Lamar Blvd

<< 311 Response: Thank you for contacting Austin 311. If you are needing an officer dispatched, please contact 911. These types of issues need to be reported to 911 directly when they are happening. Issues entered in the Other SR option i...
CLOSED Information Provided - Close SR. << 311 Response: Thank you for contacting Austin 311. If you are needing an officer dispatched, please contact 911. These types of issues need to be reported to 911 directly when they are happening. Issues entered in the Other SR option in the 311 Mobile App are reviewed within 24 hours, which could delay the response if you are reporting a time sensitive issue. If you would like to make a police report, please call us (512-974-2000 or 3-1-1) so that we may assist you to our fullest capabilities. We are unable to process police report requests via the 3-1-1 mobile app. If you have any other city related questions or concerns, please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received.>>. - over 1 year ago #22-00455146

Other at 9036 N Lamar Blvd

<< 311 Response: Thank you for contacting Austin 311. If this issue at 9036 North Lamar Boulevard is currently ongoing, please contact 911. These types of issues need to be reported to 911 directly when they are happening. Issues entered...
CLOSED Internal Department Notified - Close SR. Thank you for contacting Austin 311. If this issue at 9036 North Lamar Boulevard is currently ongoing, please contact 911. These types of issues need to be reported to 911 directly when they are happening. Issues entered in the Other SR option in the 311 Mobile App are reviewed within 24 hours, which could delay the response if you are reporting a time sensitive issue. If you have any other city related questions or concerns, please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. - over 1 year ago #22-00455130
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