Other at 9036 N Lamar Blvd
<< 311 Response: Thank you for contacting Austin 311. If this issue is currently ongoing, or you or another human being is in danger please contact 911. These types of issues need to be reported to 911 directly when they are happening. Is...
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Information Provided - Close SR. << 311 Response: Thank you for contacting Austin 311. If this issue is currently ongoing, or you or another human being is in danger please contact 911. These types of issues need to be reported to 911 directly when they are happening. Issues entered in the Other SR option in the 311 Mobile App are reviewed within 24 hours, which could delay the response if you are reporting a time sensitive issue. If you would like to make a police report, please call us (512-974-2000 or 3-1-1) so that we may assist you to our fullest capabilities. We are unable to process police report requests via the 3-1-1 mobile app. Additionally, if you would like to file a complaint regarding APD, please contact the Office of Police Oversight at 512-972-2676 or by email at policeoversight@austintexas.gov to speak to representative for assistance. If you have any other city related questions or concerns, please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received.>>. -
over 1 year ago
#22-00455128
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Other at 1322 Airport Commerce Dr
<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00454726 has been forwarded to APD Non-Emergency in order to address the homeless camp concern near 1322 Airport Commerce Dr. If you would like to follow up,...
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Service Request Submitted - Close SR. << 311 Response: Thank you for contacting Austin 311. Service request number 22-00454726 has been forwarded to APD Non-Emergency in order to address the homeless camp concern near 1322 Airport Commerce Dr. If you would like to follow up, you can contact the APD District Representative for this area at 512-974-5902. For more information about the City's homelessness initiative, including outreach resources, visit: www.austintexas.gov/homelessness. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received.>>. -
over 1 year ago
#22-00454669
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Other at 7327 Ritchie Dr
<< 311 Response: Thank you for contacting the Austin 311. For assistance with replacing your recycling cart, please contact the City of Austin Utilities' Customer Care Line at 512-494-9400 (Option 1, 3, 3). They are available Monday-Frida...
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Information Provided - Close SR. Thank you for contacting the Austin 311. For assistance with replacing your recycling cart, please contact the City of Austin Utilities' Customer Care Line at 512-494-9400 (Option 1, 3, 3). They are available Monday-Friday, 7:00AM-9:00PM and Saturdays 9:00AM-1:00PM. If you have any other city related questions or concerns, please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00454438
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Other at 4419 Sinclair Ave
<< 311 Response: Thank you for contacting Austin 311. At this time, the request for Traffic Signal Maintenance is not available as a direct service request on the Austin 311 Mobile App, and all concerns for traffic signal malfunctions can...
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Referred to Department for Further Review - Close SR. << 311 Response: Thank you for contacting Austin 311. At this time, the request for Traffic Signal Maintenance is not available as a direct service request on the Austin 311 Mobile App, and all concerns for traffic signal malfunctions can be detailed and sent via the "Other" option within the 311 Mobile App or called in to Austin 311 by phone. We have sent this suggestion on your behalf to the developers behind the Austin 311 Mobile App for review within 7-10 business days with Feedback Number 22-00454401. In the event resolution requires input from another City of Austin department, more time might be required. If you have any other city related questions or concerns, please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received.>>. -
over 1 year ago
#22-00454363
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Other at 2909 E Martin Luther King Jr Blvd
<<311 Response: Thank you for contacting Austin 311. Service request number 22-00454151 has been submitted to the appropriate City of Austin liaison for the request for the issue near 2909 East Martin Luther King Jr Boulevard. To follow-u...
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Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00454151 has been submitted to the appropriate City of Austin liaison for the request for the issue near 2909 East Martin Luther King Jr Boulevard. To follow-up on the request, please contact the Austin Police's Charlie (or Central East) District Representative Office at 512-974-8106 between the hours of 7:30am-4:30pm, Monday through Friday. For more information about the City's homelessness initiative visit: www.austintexas.gov/homelessness. If you have any further questions or concerns, please contact us at 3-1-1 or 512-974-2000. We are available 24 hours a day by phone for your convenience. Any email or 'Other' SR mobile app submissions will be reviewed within 24 hours. -
over 1 year ago
#22-00454151
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Other at 4901 Merritt Dr
<<311 Response: Thank you for contacting Austin 311. Service request number 22-00454344 has been forwarded to Austin Energy's Street Lighting Illumination Division for the street light issue at 4901 and 4903 Merritt Drive. The site will b...
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Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00454344 has been forwarded to Austin Energy's Street Lighting Illumination Division for the street light issue at 4901 and 4903 Merritt Drive. The site will be investigated within 3 business days. Length of time to repair depends on the problem. Most are repaired during the site visit. Please note, streetlight issues can be reported directly to Austin Energy Illumination by using the AE Street Light Issue - Address service request in the Austin 311 Mobile App. It is located under the header Signs, Lights & Traffic Signals. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00454128
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Other at 4903 Merritt Dr
<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00454344 has been forwarded to Austin Energy's Street Lighting Illumination Division for the street light issue at 4901 and 4903 Merritt Drive. The site will...
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Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00454344 has been forwarded to Austin Energy's Street Lighting Illumination Division for the street light issue at 4901 and 4903 Merritt Drive. The site will be investigated within 3 business days. Length of time to repair depends on the problem. Most are repaired during the site visit. Please note, streetlight issues can be reported directly to Austin Energy Illumination by using the AE Street Light Issue - Address service request in the Austin 311 Mobile App. It is located under the header Signs, Lights & Traffic Signals. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00454127
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Other at 3700 Todd Ln
<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00454307 has been forwarded to Austin Energy's Street Lighting Illumination Division for the streetlight issue at 3700 Todd Ln. The site will be investigated...
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Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00454307 has been forwarded to Austin Energy's Street Lighting Illumination Division for the streetlight issue at 3700 Todd Ln. The site will be investigated within 3 business days. Length of time to repair depends on the problem. Most are repaired during the site visit. Please note, streetlight issues can be reported directly to Austin Energy Illumination by using the AE Street Light Issue - Address service request in the Austin 311 Mobile App. It is located under the header Signs, Lights & Traffic Signals. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00454194
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Other at 5016 E Ben White Blvd Svrd Wb
<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00454060 has been forwarded to Austin Energy's Street Lighting Illumination Division for the streetlight issue at 5016 East Ben White Blvd Service Road West B...
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Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00454060 has been forwarded to Austin Energy's Street Lighting Illumination Division for the streetlight issue at 5016 East Ben White Blvd Service Road West Bound. The site will be investigated within 3 business days. Length of time to repair depends on the problem. Most are repaired during the site visit. Please note, streetlight issues can be reported directly to Austin Energy Illumination by using the AE Street Light Issue - Address service request in the Austin 311 Mobile App. It is located under the header Signs, Lights & Traffic Signals. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00454046
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Other at 500 S 1 St St
<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00454032 has been forwarded to the Austin Transportation's Traffic Signal Division for the traffic signal concern at 500 South 1st Street. A Traffic Signal Te...
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Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00454032 has been forwarded to the Austin Transportation's Traffic Signal Division for the traffic signal concern at 500 South 1st Street. A Traffic Signal Tech will evaluate the request within 5 business days. If the issue persists after the 5th business day, please follow up with us so we can determine if any further action may be needed at that time.If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00453999
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