Austin 311

View Requests - 13 found

Sidewalk Repair at 2608 Aylesbury Ln Massive bump in sidewalk not wheelchair accessible OPEN Already Reported. - about 10 hours ago #23-00167394
Sidewalk Repair at 2606 Aylesbury Ln Massive bump in sidewalk not wheelchair accessible OPEN about 10 hours ago #23-00167393
Sidewalk Repair at 1701 E Howard Ln kindly maintain this area clean and also improve lights in this area OPEN about 12 hours ago #23-00167262
Sidewalk Repair at 1569 Trinity St Garage B 1 St Txdps I circled in red the curb that needs to be cut/removed/redone. OPEN about 22 hours ago #23-00166144
Sidewalk Repair at 6304 Duranta Cv The sidewalk was damaged from the 5G machinery that was placed on it to dig into the easement. This is my second request because the last one was closed immediately requesting more information. I do not know what further information to pr... OPEN Work in Progress. - 5 days ago #23-00160024
Sidewalk Repair at 1000 E 11 Th St Received via E-Mail: The sidewalk at 1000 E. 11th Street is in need of repairs. There is a gap at the seam of the sidewalk, just between the Wells Fargo Bank and the Street Jones building. The separation has caused the sidewalk to become... OPEN Work in Progress. - about 1 month ago #23-00112409
Sidewalk Repair at 2300 Quicksilver Blvd Austin Damage side walk. OPEN about 1 month ago #23-00101703
Sidewalk Repair at 1501 Mearns Meadow Blvd Large bump OPEN Work in Progress. - Completed. Class: SR Created By: ROBERSONB Log Type: WORK Summary: SR Resolved Details This SR has been in the system past it's 90 Days initial ticket has been resolved. - 3 months ago #22-00233487
Sidewalk Repair at 10109 Chestnut Ridge Rd 2 Sidewalk cement slabs as they traverse the property line between 10109 and 10113 Chestnut Ridge Rd were removed during utility repair well over a year ago. Loose pea Gravel and what looks like oil and or road tar were placed in the void... CLOSED Completed. From: Martinez, Adriana Sent: Thursday, April 25, 2019 10:06 AM To: 'fkilleavy@msn.com' Subject: Thank you for contacting City of Austin, Street & Bridge Operations Hello, Mr. Killeavy: Thank you for contacting Public Works Department, Street & Bridge Operations, regarding CSR # 19-00109197. We generated work order number 19-130547 in reference to your citizen inquiry on a timeframe for final restoration of the concrete sidewalk repair at 10109 Chestnut Ridge Rd. We confirmed that Austin Water has submitted Ticket # 18-318502 for the permanent repair. At this time, it is currently under review to be expedited. Our current estimated time for expedited requests for final restoration is 8-12 weeks, weather permitting. If it any time the current damages become a hazard to the public, please contact me directly or our dispatch staff so we can ensure our maintenance crew responds accordingly and make the area safe. If you have any questions or concerns, please don��t hesitate to reach out. We appreciate your patience and understanding as we are working towards resolving your request. Thank you, Adriana Martinez Customer Service Representative Street & Bridge Operations Public Works Department Office \| (512) 974-7076 \| Email \| adriana.martinez@austintexas.gov This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. . - over 3 years ago #19-00109197
Sidewalk Repair at 1846 Rogge Ln SW cut corner needs to be repaired (uneven and loose CLOSED Completed. We received your request and confirmed that Austin Water has submitted Ticket # 18-472155 for the permanent repair. At this time, it has been assigned to our inspector to complete their assessment and submitting their measurements for the permanent repairs. Please allow 2-4 months for the permanent repairs to be completed, weather permitting. If you have any questions or concerns, please contact the division��s customer service representative, Adriana Martinez, either by phone (512)974-7076 or by e-mail adriana.martinez@austintexas.gov Thank you. - over 2 years ago #18-00420328

Web_branding_watermark

Your All Day, Any Day, Info Center℠

Austin 311 provides uncomplicated access to City services and information and is aligned with the City of Austin's goal to become the best managed City in the country.

Start Reporting

Terms of Service