Submit Water Related Issues Request

If issue is in an apartment complex, contact apartment maintenance for issue.

Reporter (will not be shared with public; leave blank to submit anonymously or provide an email to receive automated updates)

Enter as 999-999-9999

Water Related Issues

This service request is used to report bees in water meters, taste, discoloration and sewer odor to Austin Water Customer Service Center Dispatch. If issues are occurring within an apartment complex, apartment maintenance must be contacted to resolve issue. Call Austin Water Customer Service Center Dispatch at 512-972-1000 if you have emergency water related issues.

Service Level Agreement

This issue will be investigated in 1 to 3 business days.


Describe the issue you wish to report including a photo and/or a description.
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