Other at 7201 Burleson Rd
<<311 Response: Thank you for contacting Austin 311. If the concern near 7201 Burleson Road is still occurring, please contact 911 directly so assistance can be dispatched immediately to address. Otherwise, if you would to file a report r...
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Referred to External Department - Close SR. Thank you for contacting Austin 311. If the concern near 7201 Burleson Road is still occurring, please contact 911 directly so assistance can be dispatched immediately to address. Otherwise, if you would to file a report regarding this issue, please contact us by phone for assistance. Please note that per the pop-up on the 'Other' category of the mobile app, "Requests for APD or assistance (noise complaints, drug/criminal activity in progress, etc.) should be directed by phone to either 911 or 311." This is because it can take up to 24 hours to review mobile app submission. If you have any other City of Austin related questions or concerns, please contact us at 3-1-1 or 512-974-2000. We are available 24 hours a day by phone for your convenience. Any email or 'Other' SR mobile app submissions will be reviewed within 24 hours. -
over 1 year ago
#22-00453132
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Other at 8201 Stillwood Ln
<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00453069 has been forwarded to Public Works' Street and Bridge division for large shrubs causing obstruction at 8201 Stillwood Lane. An inspector will investi...
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Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00453069 has been forwarded to Public Works' Street and Bridge division for large shrubs causing obstruction at 8201 Stillwood Lane. An inspector will investigate the issue within 14 calendar days. Please allow for an additional 10 days for the concern to be addressed. If you have any other city related questions or concerns, please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00453013
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Other at 2303 Cromwell Cir
<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00453066 was forwarded to the Austin Energy Electric Vehicle Plug in Partners of the issue with the electric vehicle charging station at 2303 Cromwell Cir. If...
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Service Request Submitted - Close SR. << 311 Response: Thank you for contacting Austin 311. Service request number 22-00453066 was forwarded to the Austin Energy Electric Vehicle Plug in Partners of the issue with the electric vehicle charging station at 2303 Cromwell Cir. If necessary, the department will contact you within three business days, if your contact information was provided. If you have any other city related questions or concerns, please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received.>>. -
over 1 year ago
#22-00453036
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Other at 2509 Highland Haven Dr
<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00453041 has been forwarded to Public Works' Street and Bridge Division to investigate the issue in the street at 2509 Highland Haven Drive. This request will...
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Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00453041 has been forwarded to Public Works' Street and Bridge Division to investigate the issue in the street at 2509 Highland Haven Drive. This request will be responded to within 1 business day. If you have any other city related questions or concerns, please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00453005
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Other at 2312 E Sh 71 Svrd Eb
<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00453009 has been forwarded to Austin Energy's Street Lighting Illumination Division for the streetlight issue at 2312 East State Highway 71 Service Road East...
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Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00453009 has been forwarded to Austin Energy's Street Lighting Illumination Division for the streetlight issue at 2312 East State Highway 71 Service Road East Bound. The site will be investigated within 3 business days. Length of time to repair depends on the problem. Most are repaired during the site visit. Please note, streetlight issues can be reported directly to Austin Energy Illumination by using the AE Street Light Issue - Address service request in the Austin 311 Mobile App. It is located under the header Signs, Lights & Traffic Signals. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00452986
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Other at 2723 Exposition Blvd
<< 311 Response: Thank you for contacting Austin 311. Clean up and maintenance of bus stops is done by Capital Metro. Capital Metro is not affiliated with COA Government. Issues with Capital Metro owned property or personnel should be rep...
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External Department Notified - Close SR. Thank you for contacting Austin 311. Clean up and maintenance of bus stops is done by Capital Metro. Capital Metro is not affiliated with COA Government. Issues with Capital Metro owned property or personnel should be reported to them directly at 512-474-1200 or email at customer.service@capmetro.org. We did forward the information provided to them via email. Should you want a follow up, please contact them directly for more information. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00452947
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Other at 2205 S Congress Ave
<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00452866 has been forwarded to APD Non-Emergency in order to address the homeless camp concern near 2205 S Congress Ave. If you would like to follow up, you c...
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Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00452866 has been forwarded to APD Non-Emergency in order to address the homeless camp concern near 2205 S Congress Ave. If you would like to follow up, you can contact the APD District Representative for this area: South-Central Region 3 (Henry Sector). Their phone number is 512-974-5902 and are available Monday- Friday 7am - 5pm. If drug use is currently ongoing, please contact 911. If drug use or sales is not currently ongoing, please contact the narcotics hotline to report. Their phone number is 512-974-8600 and are available Monday-Friday 8am - 5pm. If there is indecent exposure, a dispute or an immediate risk of injury or death, please contact 911. These types of concerns are reported through 911 when it is happening. For more information about the City's homelessness initiative, including outreach resources, visit: www.austintexas.gov/homelessness. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00452709
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Other at 9425 Freight Ln
<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00452863 has been forwarded to Austin Energy's Street Lighting Illumination Division for the street light issue at 9425 Freight Lane. The site will be investi...
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Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00452863 has been forwarded to Austin Energy's Street Lighting Illumination Division for the street light issue at 9425 Freight Lane. The site will be investigated within 3 business days. Length of time to repair depends on the problem. Most are repaired during the site visit. Please note, streetlight issues can be reported directly to Austin Energy Illumination by using the AE Street Light Issue - Address service request in the Austin 311 Mobile App. It is located under the header Signs, Lights & Traffic Signals. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00452783
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Other at 913 E Cesar Chavez St
<< 311 Response: Thank you for contacting Austin 311. Service request number 22-00452626 was forwarded to Austin Transportation's Traffic Engineering Division for the request of a new traffic sign at 913 East Cesar Chaves Street. New sign...
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Service Request Submitted - Close SR. Thank you for contacting Austin 311. Service request number 22-00452626 was forwarded to Austin Transportation's Traffic Engineering Division for the request of a new traffic sign at 913 East Cesar Chaves Street. New sign requests typically require 8-10 weeks to evaluate. Please note, new traffic sign requests can be reported directly to Austin Transportation Department by using the Sign - New service request in the Austin 311 Mobile App. It is located under the header Signs, Lights & Traffic Signals. If you have any other city related questions or concerns please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00452598
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Other at 9463 Research Blvd Nb
<< 311 Response: Thank you for contacting Austin 311. This stretch of roadway is owned and maintained by the Texas Department of Transportation (TXDOT). We have reported the occupied encampment to the Austin Police District Representative...
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Service Request Submitted - Close SR. Thank you for contacting Austin 311. This stretch of roadway is owned and maintained by the Texas Department of Transportation (TXDOT). We have reported the occupied encampment to the Austin Police District Representatives Office via service request 22-00452584. If you would like to follow up, you can contact the Austin Police District Representative Office at (512-974-5743) Monday - Friday 8:00am-5:00pm. Homeless trash and debris on this section of roadway will be handled/ cleaned up by TXDOT. Homeless trash, maintenance and other issues can be called in to them directly at 512-832-7000. This is also the number you would need to call to follow up on TXDOT requests. You can also report this issue online by copy and pasting https://www.txdot.gov/about/contact-us/report-an-issue.html into your browser. If this is causing an immediate traffic hazard, please contact 911. If you have any other city related questions or concerns, please contact us by phone, email or mobile app, any time. We are available via phone 24/7 and all "E-mail or "Other SR" mobile app submissions will be reviewed in the order they are received. -
over 1 year ago
#22-00452565
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